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Shipping policy
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Orders will be shipped within 3-5 business days from the date of purchase (excluding Saturday, Sundays, and public holidays).
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Delivery hours are from 9:00 AM to 6:00 PM.
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If there are any changes to the delivery address, date, or time, please notify our customer service via the help center as soon as possible. If changes occur after the shipping process has begun, the customer will be responsible for any associated shipping costs.
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Please provide all necessary delivery instructions at least 2 days before the scheduled delivery. In challenging situations, such as a narrow stairway, delivery may not be possible. If additional manpower or special circumstances are expected, please notify us in advance. Our shipping team reserves the right to cancel the delivery if it is deemed unsafe.
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If the delivered items are shipped incorrectly, please contact our customer service within 30 days, and we will arrange for a replacement to be shipped at no additional cost.
| List of Non-deliverable Areas: |
| 1 Pulau Ular |
| Admiralty West Prison |
| Airport |
| ALPS Checkpoint |
| Amoy Quee Camp |
| Ayer Rajah Camp |
| Bedok Camp |
| Bedok Reformative Training Cen |
| Bukit Gobak Camp |
| Bukit Panjang Camp |
| Changi Airbase |
| Changi Airport |
| Changi Camp |
| Changi Exhibition Centre (post code 498760) |
| Changi Exhibition Centre (post code 498761) |
| Changi Naval Base |
| Changi Prison Complex Cluster |
| Civil Defence Marine Command Brani Base |
| Clementi Camp |
| DB Schenker Megahub |
| Defence Technology Tower A |
| Defense Technology Tower B |
| Dieppe Barracks |
| Exel Supply Chain Hub |
| Expeditors |
| FedEx Station |
| GLOUCHESTER CAMP |
| Gombak Base |
| Gombak Base HQ |
| Guillemard Camp |
| Hendon Camp |
| Hillview Camp |
| JALAN TECK WHYE CAMP |
| Julong Shipyard |
| Jurong Camp |
| Jurong Island |
| K-live Sentosa |
| Kaki Bukit Prison School |
| Keat Hong Camp I |
| Keat Hong Camp II |
| Khatib Camp |
| Kranji Camp |
| Kranji Camp II |
| Kranji Camp III |
| Lian Soon Amenity Centre |
| Lim Chu Kang Camp I |
| Lim Chu Kang Camp II |
| Maju Camp |
| Mandai Camp |
| Military Camp |
| MOWBRAY CAMP |
| Murai Camp |
| Nee Soon Camp |
| NEE SOON CAMP 9 (SCDF) |
| Need to a access pass |
| Nippon Express Hi-Speed Logistics Centre |
| Parliament House |
| Pasir Laba Camp |
| Paya Lebar Airbase |
| Police Dog (K9) Unit |
| Police Guard Post |
| Power Grid |
| PULAU BUKOM KECHIL |
| PULAU BUSING |
| Pulau Damar Laut |
| PULAU PESEK |
| PULAU SAKENG |
| PULAU SAKRA |
| PULAU SEBAROK |
| Pulau Tekong Besar |
| Pulau Tekong Kechil |
| Pulau Ubin |
| RIFLE RANGE CAMP |
| SAFTI Military Institute |
| Sandvik Building |
| SCDF HOUGANG CAMP |
| SCDF JALAN BAHAR CAMP |
| SCDF PAYA LEBAR CAMP |
| SCDF TELOK KURAU CAMP |
| SDV Logistics |
| Selarang Camp |
| SELETAR AIRBASE |
| Seletar Airport |
| SELETAR CAMP |
| Sembawang Airbase |
| Sembawang Camp |
| Sembawang Prison |
| Senoko Incineration Plant |
| Senoko Power Station |
| Shell |
| SIA Engine Test Centre |
| Singapore Prisons Quarters |
| Singapore Technology Marine |
| Singpost PO Box |
| Special Operation Command |
| SPRINGLEAF CAMP |
| Stagmont Camp |
| Sungei Gedong Camp |
| Tanah Merah Prison |
| Tanglin Camp |
| TANJONG BERLAYER CAMP |
| Tanjung Gul Camp |
| TENGAH AIRBASE |
| Trent Engine Overhaul Complex |
| Tuas Naval Base |
| Tuas Power Station |
| UPS Singapore |
| Woodland Check Point |
